Shirley Ellis
Lead Problem Management Specialist - Project Manager
Discover Financial Services
Shirley M. Ellis, PMP, is an experienced Project Manager with nearly a decade of expertise in the financial services sector. Specializing in high-risk project management, financial oversight, and process improvement, Shirley consistently drives operational efficiency and enhances the customer experience. At Discover Financial Services, she leads high-impact, highly regulated projects, ensuring compliance and delivering measurable results that align with strategic business goals. Her expertise spans risk identification, financial process optimization, and the development of high-performing teams.
In addition to her role at Discover, Shirley is the founder of Intentional Impact LLC, where she provides leadership coaching, consulting, and motivational speaking services dedicated to leadership development and cultivating thriving organizational cultures. Her mission is to equip leaders and teams with strategies to unlock their potential and drive continuous improvement for lasting success.